WHAT ARE THE CRYSTALS MADE OF?
They are made of optical glass.
WHAT KIND OF PHOTO DO I NEED?
Any photo (jpg or png) will do. If all you have is a paper photo, please contact us.
MY FAVORITE PHOTO HAS CLUTTER AND/OR OTHER PEOPLE IN IT. CAN I USE IT?
No worries. We remove everything that doesn’t belong in the crystal.
HOW LONG DO THE CRYSTALS TAKE?
The crystals take about 5-7 business days plus shipping. Usually, it’s much quicker but don’t count on it, especially if your crystal is a gift.
DO I HAVE TO PAY FOR ENGRAVING?
Engraving (up to 500 characters) is included in our price.
WHAT'S INCLUDED IN THE PRICE?
Our 3D crystals include engraving (up to 500 characters), an LED light base, a gift box, and shipping. Our 2D crystals (light-up keychains, necklaces, ornaments, night lights) include a gift box and shipping. There are no add-ons you need to buy.
HOW LONG DO PHOTO PRODUCTS TAKE?
Photo products ship in 1-2 business days.
DO YOU HAVE VOLUME DISCOUNTS FOR PHOTO MUGS?
Yes, the photo mugs are beautiful and perfect for group gifts, team recognition, or to promote your business. Please contact us and we’ll quote you a price. We don’t charge setup costs.
CAN YOU MAKE FIGURINES FROM A PHOTO?
Yes. Please contact us.
I HAVE ALBUMS FULL OF OLD PAPER PHOTOS. CAN YOU MAKE THEM DIGITAL?
We can take your paper photos, slides and negatives and digitize them. You’ll receive your digital photos on a USB drive. You can also download the files instead. Please contact us.
